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| How does Actinic Catalog work?
Actinic Catalog comprises two components: An easy-to-use Windows program that installs on your PC. This creates your commerce site and downloads and processes your orders. A set of scripts which are automatically installed at your Web site and provide the features of an electronic shopping cart and ordering system |
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| What do I need to use Actinic Catalog?
Actinic Catalog will run on a PC running Windows 95, 98, NT 4.0, Windows 2000 or XP (Professional or Home Edition) and which has at least 16MB of RAM and 30MB of hard disk space. Users have experienced problems running Actinic on Windows 'me' - and as a version of windows known to have a large number of problems with multiple applications, we do not recommend using Windows 'me'. At the web site, Actinic Catalog requires a standard commercial web package including: at least 5MB of web space (depending on the size of the catalog) a CGI-bin with Perl 5.02 or higher FTP Access to CGI-bin |
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| How do I get my product information into Actinic Catalog?
Actinic Catalog is best suited to sites with between 10 and 10,000 product lines. These can be arranged in any number of sections and sub-sections, with an unlimited number of levels. If you already have a list of products in electronic format this data can easily be imported into Actinic Catalog via a CSV format using an import wizard. Alternatively, you can manually enter the information via Actinic Catalog's Windows users interface. Entering product information is simple. All that's required is to enter a part number, name and a description, price and tax treatment. You can also link an image file with the product, or even put a hyperlink in the product description to a page of more in-depth information |
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| Is Actinic Catalog secure?
Yes. Actinic Catalog uses 128-bit encryption to safely encrypt credit card information. This is unbreakable and it means that customer's credit card information will not be able to be read by anyone other than the purchaser and vendor. The vendor can then process the credit card numbers in the normal way. Many major banks are all more than happy to allow their merchants to use Actinic Catalog. For more information on Security, see the Security White Paper. Alternatively, Actinic Catalog can be integrated with a secure server (SSL) or a number of Online Credit Card Processors (who take credit card numbers securely and carry out the transactions online.) How do customers place orders at the web site? Customers can visit the online catalog and browse through the products there. If a customer sees a product they wish to purchase then they click on the 'Add to Shopping Cart' button. The Online Catalog then registers which product this customer has selected and the customer is shown an electronic 'shopping cart' with their product inside. This shopping cart is carried with them while they are visiting the site and it goes with them into the checkout. The online catalog also has a search facility built in so the customer can easily find their ideal product. |
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| How can I change the appearance of Actinic Catalog?
As with all good software, Actinic Catalog can be customized, providing a look and feel that meets your company's requirements and style sheets. What can be achieved varies from simple to complex. The product is shipped with five pre-designed 'themes' which can be imported at the press of a button. All of the icons used for navigating your site can be changed. When Actinic Catalog generates your catalog ready to be transferred to your web site, it uses a series of "HTML template" files. These files are installed in the 'Site 1' (or equivalent) directory and can be accessed by viewing the 'Template Manager'. By changing these files you can change the appearance of your catalog and make it look just as you wish, while still enabling you to add, change or delete product and other details through the Actinic Catalog application. Also, you can import a 'theme' into your catalog using 'Theme Manager' (under 'Design | Themes'). A theme is a professionally designed look for a commerce site comprising of a set of images, templates, and colors. All the themes are customizable. |
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| Can I integrate Actinic Catalog with my existing FrontPage site?
Online catalogs cannot be maintained with Microsoft FrontPage. However, because Actinic Catalog creates static HTML pages, any part of your online catalog can be easily linked to your FrontPage site using normal hyperlinks. You cannot use FrontPage themes directly with Actinic Catalog. However, Actinic Catalog's design options will allow you to make sure that the look and feel of your online catalog is fully integrated with the rest of your site. |
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| How can I change all the text in my site?
Using Display Options, you have the ability to change every bit of text in the website This is useful if you wish to change the site to another language. Use the search facility in the dialog to locate the precise piece of text you want to edit. |
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| How will I know if an order is waiting at my website?
You will be automatically notified via e-mail every time someone makes an order. The orders can then be downloaded at the most convenient time for you. |
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| Can I integrate Actinic Catalog with any of my accounts packages?
Using Actinic Catalog's 'Export' facility, information about contacts, products ordered, product details etc. can be exported as a delimited text file and imported into other applications. Actinic Catalog uses an Access-style database to store information in which can be manually edited using Microsoft Access. However, it is recommended that you do not adjust or integrate with this file directly as it can cause problems with Actinic Catalog. |
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| Why not just e-mail the orders straight to me?
There are several reasons why we think this is a bad idea. Firstly, you will need access to a mail server in order to receive orders, and then if the server goes down for any reason, you will lose all record of the order. There is also the issue of security, with most e-mail traveling over the internet in plain text that can be read by anyone who wants to. Finally, there is the issue of convenience. Actinic Catalog's method of downloading orders means that you are in control of how and when orders are received and processed. |
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| How can I support multiple currencies on my Actinic site?
Although Actinic Catalog can use a single currency in an online catalog, there are a number options available to have multi-currency support on your site. With some Online Credit Card Processing services, a currency converter is provided at the point when people are transferred to the OCC's server to make their payments. There are several online currency converters that can be linked to at any point in your online catalog. Just do a search for 'currency converters' on a search engine and you will be presented with a range to choose from. Some (such as www.xe.com) will provide you with the code you need to integrate their currency converter into your site. |
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